I’m pleased to share that IT Finanzmagazin has published a timely and thought-provoking piece entitled “Betrugsabwehr auf dem Prüfstand: Warum False Positives teurer sind als echter Betrug” (“Fraud Prevention Under Scrutiny: Why False Positives Are More Costly Than Real Fraud” – authored by Jochen Werne, CEO of Experian DACH)
As highlighted by IT Finanzmagazin on May 26, 2025, German banks continue to invest millions in fraud detection systems—but frequently ensnare honest customers instead of criminals . The article draws attention to a critical insight from our global survey conducted by Forrester Research:
“Globally, 61 percent of respondents say false positives cause higher losses than actual fraud.”
Jochen Werne – Ceo Experian dach
Key Recommendations for Financial Institutions:
- Migrate fraud-detection systems to cloud and SaaS platforms
– Nearly 48 percent of German institutions consider this a top priority for scalability, real-time updates, and efficient data management . - Deploy machine-learning–based fraud models
– 43 percent view ML as essential for detecting evolving fraud patterns, using pre-trained models with quality data as a foundation . - Reduce the burden of manual investigations
– 41 percent are focused on intelligent triage, risk scoring, and case-based workflows to free up fraud experts . - Minimize false positives
– German banks especially aim to cut false alerts, since they hurt customer experience and cost more than fraud itself . - Mitigate bias in ML models
– Over a third of organizations are auditing their models for fairness, transparency, and explainability—using ‘reason codes’ to justify decisions .
Why This Matters Now
As fraudsters grow ever more sophisticated, banks must move beyond traditional rule-based systems. Failing to do so risks dual losses: financial leakage and crumbling customer trust. Our analysis shows that a strategic turnaround is not optional—it’s urgent. Institutions must embrace cloud-native, intelligent, and auditable systems.
About the Insights & Study
This article accompanies our Experian DACH white paper and global survey, titled Tackling Evolving Fraud Threats. A downloadable version is available via IT Finanzmagazin for those seeking deeper understanding despite registration.
About IT Finanzmagazin
As IT Finanzmagazin rightly notes, their role as “the specialist magazine for IT and organisation in banks, savings banks, and insurers” ensures topics like fraud defense and data-driven innovation remain center stage.
Call to Action
Fraud is evolving. So must our defenses—and the balance between security and user experience. I encourage financial leaders and technology experts to read the full article and align their strategies accordingly.
🔗 Read the original article in German:
