Event: The Future of Banking – Diplomatic Council Breakfast Talk with Jochen Werne

THE EVENT

The speaker this morning is Jochen Werne, a graduate banking and marketing specialist. As director and authorized signatory, he is responsible for private banking and corporate banking at Bankhaus August Lenz & Co. AG in Munich.  He is guest lecturer at universities and colleges, keynote speaker at banking and innovation conferences, author and co-author of books and articles on leadership, innovation, KI, FinTechs, Cyber Security and much more. He is a member of the platform for artificial intelligence “Learning Systems” initiated by the Federal Ministry of Education and Research and advising the German Federal Government as well as of the Royal Institute of International Affairs Chatham House, ambassador of the Peter Tamm sen. foundation and is listed by Focus-Magazin as one of the AI experts in Germany. He is the founder of the Global Offshore Sailing Team GOST and co-founder of the NGO Mission4Peace, which is dedicated to historical research, building international diplomatic relations and promoting international dialogue.

The participants will also get to know the Diplomatic Council (DC) this morning. It combines a global think tank, a business network and a charity foundation in a unique organization with consultative status at the United Nations. Stephanie Stoerk, Chapter Director DC Stuttgart, explains what distinguishes the Diplomatic Council from all other networks and what advantages it offers its members.

Breakfast is open from 8:30 am. At 9:00 a.m. we start our official program (whoever comes earlier has time to eat in peace), which lasts until 10:30 a.m. (including questions and answers). In between there is always the possibility to eat from the rich breakfast buffet.

Translated with www.DeepL.com/Translator

PROGRAMM

Der Redner an diesem Morgen ist der diplomierte Banking- und Marketing-Spezialist Jochen Werne. Er verantwortet als Direktor und Prokurist das Private Banking sowie den Corporate Banking Bereich bei der Bankhaus August Lenz & Co. AG in München.  Er ist Gastdozent an Universitäten und Hochschulen, Keynote Speaker auf Banking- und Innovationskonferenzen, sowie Autor und Co-Autor von Büchern und Artikeln zu Leadership, Innovation, KI, FinTechs, Cyber Security u. v. m. Er ist u. a. Mitglied der vom Bundesministerium für Bildung und Forschung initiierten und die deutsche Bundesregierung beratende Plattform für Künstliche Intelligenz „Lernende Systeme“ sowie des Royal Institute of International Affairs Chatham House, Botschafter der Peter Tamm sen. Stiftung und wird vom Focus-Magazin als einer der KI-Experten in Deutschland geführt. Er ist Gründer des Global Offshore Sailing Teams GOST und Co-Founder der NGO Mission4Peace, die sich der historischen Forschung, dem Aufbau internationaler, diplomatischer Beziehungen sowie der Förderung eines internationalen Dialogs widmet.

Darüber hinaus lernen die Teilnehmer an diesem Morgen das Diplomatic Council (DC) kennen. Es verknüpft einen globalen Think Tank, ein Business Network und eine Charity Foundation in einer einzigartigen Organisation mit Beraterstatus bei den Vereinten Nationen. Stephanie Stoerk, Chapter Director DC Stuttgart, informiert, was das Diplomatic Council von allen anderen Netzwerken unterscheidet und welche Vorteile sich daraus für die Mitglieder ergeben.

Das Frühstück ist ab 8:30 Uhr geöffnet. Um 9:00 Uhr starten wir unser offizielles Programm (wer früher kommt, hat also Zeit, in Ruhe zu essen), das bis 10:30 Uhr andauert (inklusive Fragen und Antworten). Es besteht zwischendurch jederzeit die Möglichkeit, sich vom reichhaltigen Frühstücksbuffet zu versorgen

Video: Full ec4u digital thoughts Conference Keynote: What’s next? Expeditions into the digital realm

Jochen Werne, Director Marketing & Business Development at Bankhaus August Lenz, explains in his keynote address how we can shape the future from the innovations and topics of the past and why digitization must be thought of not only technologically but also culturally.

ec4u Digital Thoughts Conference Keynote

Jochen Werne, Direktor Marketing & Business Development beim Bankhaus August Lenz, erläutert in seiner Keynote, wie wir aus den Innovationen und Themen der Vergangenheit in der Gegenwart die Zukunft gestalten können und warum Digitalisierung nicht nur technologisch, sondern auch kulturell gedacht werden muss.

Hot of the press in “bank und markt 06/19”: Opportunities and risks of AI for the financial sector

Artificial intelligence is the new buzz word of the financial industry, says Jochen Werne. In view of the rapid pace of technological development it is becoming a source of hope for the banks – and rightly so, writes the author. After all, banks have an enormous amount of data at their disposal. Despite all the digitalisation and areas of application of AI, Werne sees the chance for a renaissance of consulting as a link between people and the technical world. Red. Bank und Markt

Read the full article in the new June 2019 edition of BANK und MARKT here

Chancen und Risiken von KI für die Finanzbranche

German: Künstliche Intelligenz ist das neue Buzz-Wort der Finanzbranche, sagt Jochen Werne. Angesichts der rasanten technologischen Entwicklung wird sie zum Hoffnungsträger für die Banken – zu Recht, meint der Autor. Schließlich verfügen Banken über einen enormen Datenschatz. Trotz aller Digitalisierung und Einsatzbereiche von KI sieht Werne jedoch die Chance auf eine Renaissance der Beratung als Bindeglied zwischen Mensch und technisierter Welt. Red.

AI, Society, Sailing, Passion & more – on camera with Sascha Adam (Part 1)

Jochen Werne is full-time Director & Authorized Officer for Bankhaus August Lenz & Co. AG of the Mediolanum Banking Group and is responsible for Business Development, Marketing, Product Management, Treasury & B2B Payment Services. In addition, he is involved in the development of non-profit organizations and a member of the Learning Systems Platform of the Federal Ministry of Education and Research.

The initiative www.wegofive.net addresses the question of how a unit of man and machine can be created in the working world of tomorrow and how algorithms can be seamlessly integrated into the organization in order to supplement the capabilities of employees.

In this first, introductory part of our interview Jochen gives us an insight into what has changed for him in the last decades – and he finds out that “Hamburg is probably the most beautiful city in Germany” 😉

As an independent interim manager, profile and team coach, Sascha Adam supports people, decision-makers and companies in actively shaping digital change.

More at www.wegofive.net/mission/about or www.sascha-adam.net.

Many thanks to the coast by east Hamburg in the Hafencity Hamburg for the permission to film here. A very recommendable location with obliging service, extraordinary menu and good drinks. Apropos, the background noises also give you the feeling of sitting directly with us 😉

German original

Jochen Werne ist hauptberuflich Director & Authorized Officer für das Bankhaus August Lenz & Co. AG der Mediolanum Banking Group und verantwortet dort die Bereiche Business Development, Marketing, Product Management, Treasury & B2B Payment Services. Darüberhinaus ist er am Aufbau gemeinnütziger Organisationen beteiligt und Mitglied der Plattform Lernende Systeme des Bundesministerium für Bildung und Forschung. Die Initiative www.wegofive.net geht der Frage nach wie in der Arbeitswelt von morgen eine Einheit aus Mensch & Maschine geschaffen werden kann und sich Algorithmen nahtlos in die Organisation integrieren, um die Fähigkeiten der Mitarbeiter zu ergänzen. In diesem ersten, einleitenden Teil unseres Interviews gibt uns Jochen einen Einblick was sich in den letzten Jahrzehnten für ihn verändert hat – und stellen fest, dass “Hamburg die wahrscheinlich schönste Stadt in Deutschland ist” 😉 Sascha Adam unterstützt als selbstständiger Interimsmanager, Profile- und Team-Coach Menschen, Entscheider und Unternehmen dabei den digitalen Wandel aktiv zu gestalten. Mehr unter www.wegofive.net/mission/about oder www.sascha-adam.net. Ganz herzlichen Dank an das coast by east Hamburg in der Hafencity Hamburg für die Genehmigung hier filmen zu dürfen. Eine sehr zu empfehlende Location mit zuvorkommender Bedienung, außergewöhnlicher Speisekarte und guten Drinks. Apropos, die Hintergrundgeräusche geben einem auch gleich das Gefühl direkt bei uns zu sitzen 😉

Video Comment #vflmkk: Wie steht es heute um die Kundenbeziehung?

Der Messekongress Kundenmanagement ist der IMPULSGEBER für ein erfolgreiches Zusammenspiel aller Kundenschnittstellen.Der Messekongress Kundenmanagement bietet Ihnen eine Bühne des fachlichen Austauschs rund um das “ganzheitliche Kundenmanagement von morgen”.

The trade fair congress “Customer Management” is giving IMPULSES for a successful interaction of all customer interfaces. The trade fair congress “Customer Management” offers you a stage for professional exchange around the “holistic customer management of tomorrow”.

Keynote announcement: International Banking Innovation Forum, Vienna

Banking Professionals are faced with many new challenges as PSD2 & Instant Payments in Europe at center stage which are driving automation and Innovations. It will be a great pleasure representing Bankhaus August Lenz with a keynote on the importance of the combination of all aspects of HUMAN, DIGITAL & CULTURE to create valuable business models for future banking. Looking forward joining other Top Industry Experts to tackle these topics with them.

Recorded: EIC19 keynote. The impacts of artificial intelligence on business and society. Disruption or just progress?

It has been greatly inspiring giving a keynote on the impacts of AI on business and society and to discuss with some of the 800 thought leaders, leading vendors, analysts, visionaries and executives at the highly recognised Kuppinger Cole European Identity & Cloud Conference 2019.

Jochen Werne

Find more inspiring keynotes from the #EIC19 here

Impressions

digital thoughts 2019: Expeditions into the digital world – technologies, ongoing change, leadership

On May 23, ec4u will present innovations and trends for the customer experience and innovative applications for marketing, sales and service together with customers, experts and opinion formers and address the challenges of digital leadership in the midst of (agile) transformation:

  • How, for example, AI and other innovations can support marketing, sales and service both on the customer side and internally. 
  • How executives can deal with digital change in order to grow with their company. 
  • What communication, organization and culture in agile transformation can and must look like to provide a stable foundation for your business.

LEARN MORE HERE

“It’s greatly inspiring giving a real keynote in an innovative virtual conference like Digital Thoughts 2019”

Jochen Werne

Business, AI, Politics and Society – An inspiring evening with the WJ Hamburg

It has been a great pleasure not only to give a speech at the plenary meeting for the Wirtschaftsjunioren Hamburg, but also to discuss in-depth the impact of AI on our society with a highly engaged auditorium.

Together with the Wirtschaftsjunioren / (c) WJ Hamburg

After the meeting the Wirtschaftsjunioren summarised the evening on Facebook as follows:

“At yesterday’s plenary meeting of the Education Committee, we combined the exciting topic of artificial intelligence with the beautiful (junior) life. Our keynote speaker Jochen Werne, Director Business Development & Marketing at Bankhaus Lenz, lecturer and author, gave a vivid presentation on the opportunities, dangers and challenges of AI for companies and society. How does it feel to pass on your activated smartphone to the person sitting next to you? What does a folded leaf have to do with the moon and AI?

Jochen Werne / (c) WJ Hamburg


We had SALT AND PEPPER as a guest for the further practical testing of AI. In a VR environment, we were able to build future production facilities using the BoxPlan product. The innovative Startup Smunch, the online canteen for happy teams, provided us with very real, delicious food. In the lounge-like atmosphere of the Ruby Hans Workspaces we found a great setting for stimulating conversations and networking.

We would like to thank all guests and cooperation partners for a successful junior evening: Private Family Banker, Exclusive Agent Bankhaus August Lenz & Co. PUBLIC LIMITED COMPANY, SALT AND PEPPER technology and management consulting, software development, Smunch.co
And remember, on 26.05.2019 is the European election, Step Up For Europe (see group photo 😉 )”

Wirtschaftsjunioren Hamburg – Engagement for Europe / (c) WJ Hamburg
Prof. Dr. Peter Scholz (HSBA) & Sven O. Müller (7orcas) / (c) WJ Hamburg

Thank you very much to the Wirtschaftsjunioren Hamburg and Alexander Köhne for the highly appreciated invitation.

“Google, how’s my portfolio performing and what to do now?” AI in the financial sector – the next big thing?

Original published in German in the Handelsblatt KI-Summit “KI-Business Guide”. Translation performed by DeepL.com

“Google, how are my stocks doing and what to do?” AI in the financial sector – the next big thing? by Jochen Werne, Bankhaus August Lenz

AI is making its way into every industry, but banks, insurance companies and FinTechs in particular are seeing a renaissance for their data-based business models in disruptive times. Jochen Werne, director and head of the innovation team at Munich-based private bank Bankhaus August Lenz, explains the role that the human factor will play in banking and consulting in the future.

Google, Apple, Facebook and Amazon (GAFA) have long seen artificial intelligence as the technology of the future. Banks and insurance companies also see the potential in machine and deep learning approaches to be a relevant player in the future in an increasingly technology-driven market environment. After “FinTech”, “Blockchain” and “Crypto-currencies”, “AI” is the new buzzword of the industry. From the AI-optimized chatbot to highly complex, self-learning, investment algorithms – the omnipresence of the term suggests that the integration of Artificial Intelligence into one’s own business model seems to be virtually necessary for survival. But is that really the case, where do we stand and which factors cannot be replaced by technology?

What becomes possible in times of exponential technologies is de facto nothing less than a revolution. The financial industry holds a vast amount of valuable and already processed data. Not only do they reflect our daily and extremely private life, from buying tickets for the subway via apps to the preference of our garments – but they reflect also the payment flows of entire companies and industries, and therefor our entire economy. Maturing AI systems not only make it easier to prepare and process this data, they also make it much cheaper, faster and more targeted. AI will not only enable banks to make their services more customer centric, it will also transform most areas of the financial industry – from asset management to business operations and money laundering prevention to marketing.

Data protection has top priority

Every major technological leap has historically been accompanied by a positive and an abusively usable development. TIME magazine recently published an article by Apple CEO Tim Cook entitled “It’s time for action on privacy. We all deserve control over our digital life”. Every electronic transaction generates customer-specific data. These structured data sets, which have been collected for many years, are now becoming the most valuable raw material. It’s important to create meaningful use-cases especially when it comes to the enrichment of existing structured data sets with external, possibly unstructured data. However, this is exactly where the risk lies. If sensitive data falls into the wrong hands and is deliberately misused, cyber attacks can cause considerable damage to individuals and groups. Trust is and remains therefore one of the most important assets of a credit institution or financial service provider. Consequently, the protection of customer data in a digital banking world has absolute priority today more than ever before. When using AI technology, it is therefore essential to use private and sensitive data in the interests of the customer. And this is where not only IT and cyber security departments of banks come into play, but also politics: their primary task must be to find meaningful solutions for handling the effects of the use of AI on society, the economy and thus on our lifes and the work of tomorrow. And this without endangering the competitiveness of our own country. The fact that this topic is taken seriously is evident not only in national initiatives such as the German Platform for Artificial Intelligence “Lernende Systeme”, but also, for example, in the European Artificial Intelligence shoulder-to-shoulder approach, which is being pushed forward at full speed by France and Germany.

The ideal model for private customer business: Connection of AI and human-based advise

In order to advance the acceptance of AI in the financial sector, it is important that existing digital tools are even better adapted to customer needs. The successful symbiosis between people and digital technology is indispensable. With the help of online financial forums, banking apps, vlogs and digital industry comparisons, private individuals can now achieve basically the same level of knowledge as financial professionals, but what is usually lacking is the successful filtering of the “information overload” and the consideration of the behavioral finance problem.

A realistic model for the successful transformation of the financial sector is therefore quite simple: streamline business models and processes, use data efficiently and always place the needs of customers at the centre of all activities. Taking advantage from technological progress always comes with successful deployment scenarios. Consequently, the technological revolution associated with the use of AI systems can only succeed if it is accepted by society – meaning, by us humans.