Decisions

There’s a peculiar phenomenon that often goes unnoticed: we vividly remember the moments in our lives when we made pivotal decisions, but the lazy Sundays we spent lounging on the couch tend to blur into obscurity. Why is that? From the standpoint of psychology and neuroscience, active decision-making engages multiple brain regions, specifically the frontal cortex. This engagement imprints these moments deeply in our memory.

Decisions are the very essence of our existence. On a daily basis, we make around 35,000 decisions, from what to wear to how to react in crucial life situations. In the realms of politics and business, decisions are made amidst uncertainty. The quality and timeliness of these decisions often determine success or failure. The better we are at decision-making, the more successful we become.

However, decisions aren’t made in a vacuum. They are greatly influenced by our emotions, past experiences, and even biases. Let’s delve into game theory, a study that examines mathematical models of strategic interaction. This theory was so revolutionary that scientists like John Nash were awarded the Nobel Prize for their contributions. It showcases the intricacies of making decisions when multiple players are involved, each trying to maximize their own benefits. For instance, the “Prisoner’s Dilemma” is a classic example. It illustrates how two individuals, aiming to minimize their punishments, often don’t cooperate, even if it’s in their best interest. Their decision, influenced by a lack of trust and the inability to communicate, usually leads to a suboptimal outcome for both.

Another interesting lens through which to view decision-making is behavioural finance. This field has shown that people don’t always act rationally, and their decisions are swayed by psychological factors. The Dot-com Bubble of the late 1990s offers a poignant example. During this period, a frenzy around internet-based businesses led to skyrocketing stock prices, despite many of these companies having no solid profits or clear business plans. Overconfidence and herd behavior drove investors to pour money into these stocks, leading to massively inflated valuations. The bubble inevitably burst in the early 2000s, resulting in significant financial losses for countless investors. This incident underscores the dangers of letting emotions and biases overrule rational financial decision-making.

Given the complexities, decision-makers often seek a solid foundation for their choices. This is where data comes into play. But data is not just essential; it’s omnipresent. It’s estimated that 2.5 quintillion bytes of data are created every day. Like water, it’s everywhere. And just as water can flood a village if not channeled properly, unstructured data can overwhelm and mislead.

Take the banking sector, for instance. Banks use data to assess creditworthiness. In e-commerce, data-driven algorithms suggest products to consumers. Telecom industries utilize data to enhance customer experience and predict churn. The cornerstone of these industries is state-of-the-art data analytics capabilities paired with robust decision engines.

However, with the influx of data, it’s crucial to discern the essential from the redundant. Much like converting saltwater to drinking water requires precision and expertise, sifting through raw data to extract meaningful insights is the forte of data analysts. They refine data into actionable decision-making parameters, reducing uncertainty. And in business, reduced uncertainty translates to reduced risk and increased profitability.

To conclude, data is indeed akin to water. Left unchecked or misused, it can wreak havoc. But when used right, when structured, analyzed, and enriched, it becomes invaluable. This is the essence of using “Data for Good” – transforming the ubiquitous into the indispensable, guiding decision-makers toward better, more informed choices.

60 years Economic Council (Wirtschaftsrat)

It was a great pleasure for me, as a member of the Economic Council, to be invited to its 60th anniversary in Berlin.

“I firmly believe that it is part of the essence of a democracy that citizens, and thus society, are invited to help shape it on a daily basis. The Economic Council and its esteemed members have been working for the economic interests of the Federal Republic of Germany for over 60 years. As one of the many good interest groups in our country, it embodies the essence of civic participation in a modern democracy.”

Jochen Werne

The President of the Economic Council, Astrid Hamke, summarised the event as follows:

“To celebrate our anniversary “60 years of Wirtschaftstag – Werte. Prosperity. Cohesion.”, the Business Day was a two-day event. At the opening, we were able to welcome Federal Chancellor Olaf Scholz, who spoke in a – of course pre-arranged – series of speeches after the Belgian Prime Minister Alexander De Croo, BASF CEO Dr Martin Brudermüller and myself. For all our substantive criticism of the traffic light coalition, I must say that the Chancellor responded to our arguments with aplomb. Germany is facing immense challenges due to the fundamentally changed world situation, which must be mastered in addition to decarbonisation, digitalisation and improving competitiveness.”

Astrid Hamke

About

Source: https://wirtschaftsrat.de/en/

The Economic Council (Wirtschaftsrat der CDU e.V.) is a German business association representing the interests of more than 11,000 small and medium sized firms, as well as larger multinational companies. We provide our members with a platform to engage in a continuous dialogue with leading decision makers, both in Germany and Europe. We advocate economic policies which best reflect the principles of a social market economy as envisaged by Ludwig Erhard, Minister for Economic Affairs in the German Federal Republic between 1949 and 1963 and one of the co-founders of the Economic Council.

Members

Our members are drawn from all sectors of the business and entrepreneurial community, including banking and finance, insurance, the automotive and chemical industries, healthcare and high-tech. Members can be companies, independent business executives or freelance professionals.

The diverse nature of our membership yields significant political weight when addingpolicy proposals to the political agenda. We ensure that the principles of the social market economy are taken into account within the decision making process, not only in Berlin and Brussels but also in the German federal states.

What does the Economic Council do?

We organize over 2,000 events annually at all levels of the council. These range from one-off events aimed at highlighting particular areas of interest to regular annual events such as the Europe Symposium, Conference on Energy Policy and Wirtschaftstag. These events are attended by high ranking politicians, academics as well as members of the business community. They attract significant regional and national media coverage.

The way the economic council works reflects the three tier structure of the association with offices in Berlin, the German federal state capitals (with the exception of Bavaria) and Brussels.

Supporting the Japanese government in the planning of the “Realising a Global Society” agenda.

Nomura Research Institute, one of the largest think tank in Japan has been appointed by the Government of Japan-Ministry of Economic, Trade, and Industry (METI) to promote the globalization of Japanese and Foreign companies in Japan and to understand the current business & living environment of Japan.

This study is to help the Government of Japan formulate better foreign policies in the future.

It’s with pleasure supporting this initiative, which aims to promote international understanding through exchange.

Read more at Nomura Research Institute (https://www.nri.com) and Japan-Ministry of Economic, Trade, and Industry (METI) (www.meti.go.jp/english/)

Publication: For the good of all – Why standards are so important

gi-Geldinstitute published „For the good of all – Why standards are so important“, A plea for future-oriented minimum standards in the CIT industry, underlining Prosegur‘s frontrunner role as resilient infrastructure provider in the security and cash management industry.

Find Original in German HERE. Translation generated with deepL.com

A plea for future-oriented minimum standards in the CIT industry. The neighbouring banking industry (and often the customers of CIT companies) is already protected by standards such as MaRisk and BAIT. However, cash-in-transit companies that work closely with their customers (banks) have less high standards in IT, whereby the industry is becoming increasingly digitalised. Prosegur argues for higher standards across the CIT industry.

Emeritus professor of literature Hans-Dieter Gelfert, who has spent many years researching German, British and American mentalities, expressed in an interview with Deutsche Welle that the orderly society of modern Germany has a long genesis. “Order is one of the sacred words in Germany, and that has something to do with the German emphasis on security as opposed to freedom,” he said. “For the last thousand years, security has always been the supreme value and order is a mainstay of security.” Part of Germany’s success is built on norms. It is not without reason that the encyclopaedia “Brands of the Century” lists more than 200 German brands such as Hipp or Tempo as examples of entire product categories. The entire title is: “German Standards – Brands of the Century”. Aha, standards then – a coincidence?

Without rules, norms or minimum standards, a modern society would be almost inconceivable. They structure, make things comparable and act as a control mechanism. Cultural imprints and regional differences come into play in their design. For example, many an EU citizen groans about the General Data Protection Regulation when a form has to be filled out for consent to the use of personal data. On the other side of the Atlantic, people certainly pay respect to the GDPR for the standards it sets. Standards that reflect the values of an enlightened Europe.

Own rules in the business world

Beyond social norms and local legislation, there are other rules in the business world. There is hardly an industry that has not already given itself a catalogue of minimum standards. This is an advantage for many, because the complexity on the supply side is often reduced for those asking. But the question must be allowed whether minimum standards are sufficient and whether they all focus on the well-being of customers and society. Too often the focus is on the providers. Yet there are standards that need to be established today in order to prepare for future challenges.

Prosegur is committed to more than minimum standards to position the entire industry for the future and to ensure society’s trust in this system-critical industry. An industry that does nothing less than ensure the unrestricted supply of central bank money to the population and the safe return of several million euros of cash income daily to the accounts of businesses to ensure their liquidity.

A look at the customer environment reveals that the related banking industry is leading the way: with MaRisk (Minimum Requirements for Risk Management) or BAIT (Bank Supervisory Requirements for IT), credit institutions have positioned themselves for the future. Since banks usually cooperate with a cash-in-transit company, it is only logical for Prosegur to apply these already existing requirements in an identical manner to its own business operations today and consequently to demand rapid implementation from all providers of cash and valuables transport.

All players operating in such an important part of our economic life must keep their eyes on the future and never cling to the status quo. Today, topics such as digitalisation and environmental protection naturally belong in the programmes of sustainably oriented companies. Every organisation needs courage, creativity and a willingness to invest in finding a digital language for analogue solutions. This fact is of particular importance in the Corona pandemic, because it acts as an accelerator for the global digital transformation.

Politicians underlined that they have recognised this on 9 December 2020 with the BMI’s draft bill for a second law to increase the security of information technology systems. But even before the draft becomes law, the following applies to Prosegur: the further development of current standards, investment in sustainable technologies and personnel as well as in the certification of processes and models must absolutely be in the interest of every serious money and value service provider already today.

Resilience through standards and digitalisation

It is essential to arm oneself against all kinds of threat scenarios – known and new, present and future – and to become resilient against external shocks. To be resilient so that, as a critical infrastructure, citizens can access money even in crises or exceptional situations. And to offer support to other critical infrastructures to also become resilient in order to avert supply bottlenecks for the population in cooperation. Prosegur consistently pursues this maxim, among other things with the smart cash procedure, in which cash receipts, for example in the supermarket or pharmacy, are deposited in a smart safe, where they can be credited to the business account via Early Value. Independent of the physical collection of the money, the company can use it to do business. A lack of liquidity does not become a showstopper for supermarkets and pharmacies in times of crisis. They remain open and the supply of goods and medicines is maintained. In the impulse paper “Resilient pioneers from business and society” of the German Academy of Science and Engineering (acatech), Prosegur Smart Cash was presented in December 2020 as a resilient concept for success.

Standards create resilience. So what standards should the cash and cash-in-transit industry additionally orient itself to? In Prosegur’s opinion, the standards of the credit institutions with which the cash and valuables transport industry cooperates on a daily basis. Not only in terms of their own resilience, but also in order to be a true partner for customers with their very own challenges in the low and negative interest rate environment, in the digital transformation and in the climate crisis. Then the players in this industry not only transport, process and store values, they also embody them and prepare to take on even greater responsibility in the “cash cycle” value chain.

Virtual MeetUp: DOES MARKETING MAKE SENSE DURING THE CORONA CRISIS?

Thank you very much Stefanie Milcke for the friendly invitation to this inspiring marketing meetup in the age of Corona!

It’s all about when and in what form marketing makes sense in such extraordinary times, and possibly even makes companies emerge stronger from the crisis. Certainly, as in any crisis, transparent communication to the outside world, but above all internally, is the ultimate discipline.

Message from the organizer

Virtual Meetup: Macht Marketing während der Corona Krise Sinn?

Wednesday, Apr 15, 2020, 5:00 PM

Online event
,

8 Mitglieder Attending

Die Corona Krise trifft uns alle unvorbereitet. Gerade im Marketing herrscht derzeit viel Ahnungslosigkeit, wie mit der Situation umzugehen ist, weshalb die meisten Unternehmen unisono “wir sind da” kommunizieren und kaum einer Indiviualität zeigt. Deshalb widme ich dieses virtuelles Meetup dem Thema “Macht Marketing in der Corona Krise überhaupt S…

Check out this Meetup →

Hiermit lade ich euch alle ganz herzlich zu meinem (ersten) virtuellen Meetup in meiner neuen Gruppe Munich Marketing Roundtable ein. Das Thema: Macht Marketing während der Corona Krise Sinn?

Details

Die Corona Krise trifft uns alle unvorbereitet. Gerade im Marketing herrscht derzeit viel Ahnungslosigkeit, wie mit der Situation umzugehen ist, weshalb die meisten Unternehmen unisono “wir sind da” kommunizieren und kaum einer Indiviualität zeigt.

Deshalb widme ich dieses virtuelles Meetup dem Thema “Macht Marketing in der Corona Krise überhaupt Sinn?” Dafür habe ich ein Experten Round Table organisiert und lade euch hiermit gerne als Zuhörer und “Mit-Diskutierer” ein.

Jeder meiner Experten wird zu Beginn kurz (10 Minuten) seine Erfahrungen insbesondere kommunikativer Natur mit der Krise schildern und dann für die offene Q&A mit euch zur Verfügung stehen.

Dafür habe ich mir ein paar tolle Experten eingeladen:

  • Slavisa Gasic (mein Co-Host, Founder ServicePro, Marketing Allrounder, Experte für Leadgenerierung und CRM)
  • Jochen Werne (CDO Prosegur Germany, Digitalisierungsexperte, ehemals CDO, COO, CMO in Banken)
  • Susanne Schmitz (Founder Agentur wildefreunde, Marketing Allrounder, Experte für Brands)
  • Martin Endara Estrella (Coach, Berater und Trainer, Experte für Social Media und Storytelling)
  • Joey Grit Winkler (Moderatorin Welt der Wunder, Fintech Konferenz Host, Expertin für Bewegtbild Content)

Ich freue mich auf euch!

Natalie Turner & Jochen Werne discussing business transformation at the TechWeek Frankfurt

Natalie Turner, Host of disruptive LIVE and Jochen Werne, CDO/CVO of Prosegur Cash Services, Germany in a lively discussion about the different aspects of change in companies and society. The interview touches aspects of fear and consciousness by giving examples reaching from Shakespeare to the Age of Enlightenment and our modern times of exponential technologies and artificial intelligence.

Find the full interview on DisruptiveLIVE, HERE

Keynote: ARE CERTAIN CULTURES MORE PREDISPOSED TO CYBER-THREATS?

Great discussions on the suspicious nature of society with data experts at the BankenForen Conference IT- & Cybersecurity in the financial industry

Details HERE

Author Juliane Waack writes about J. Werne’s keynote on societal & business transformation

What’s next? Expedition into the digital spheres

25. JULY 2019 BY JULIANE WAACK – KEYNOTE BY Jochen Werne

Digital Expert Author Juliane Waack

For the opening keynote of our ec4u virtual conference Digital Thoughts on May 23rd, Jochen Werne, Director Marketing & Authorised Officer at Bankhaus August Lenz, talked about opening up to the digital transformation. It turns out, what we associate with technology and what it actually offers are often two completely different things.

Jochen Werne

„Companies and people need to participate actively in the transformation. We need to move. It’s impossible to be a passive participant in the transformation.“

J. Werne

READ THE FULL ARTICLE HERE

Transformation is not a project, but a permanent process

An interview series made by Entrepreneur Sascha Adam, wegofive

Find article here

In the penultimate part 3 of our interview with Jochen Werne from the Munich based bank, Bankhaus August Lenz & Co. AG, Mediolanum Banking Group is concerned with the question which characteristics can help us in companies to shape the real challenge of #digitization and #transformation.

Approaches that came out of the conversation, among other things: Transformation

  • …is not a project, but a permanent process
    • …is a question of leadership
    • …requires curiosity
    • …has in its center the factor “human”
    • …must also take culture into account

In addition also the supposedly simple core idea of Jochen:
We need the people in the center (not the technology), because only the people “do” the transformation and only in their role as customers new #products and #business models become real through acceptance and acceptance.

“Transformation ist kein Projekt, vielmehr ein dauerhafter Prozess”

Jochen Werne

In dem vorletzten Teil 3 unseres Interviews mit Jochen Werne von dem Bankhaus August Lenz & Co. AG, Mediolanum Banking Group geht es um die Frage welche Eigenschaften uns in Unternehmen helfen können die eigentliche Herausforderung der #Digitalisierung, die #Transformation, zu gestalten.

Ansätze, die in dem Gespräch u.a. herauskamen: Transformation…

* …ist kein Projekt, sondern ein dauerhafter Prozeß

* …ist eine Führungsfrage

* …erfordert Neugierde

* …hat im Zentrum den Faktor “Mensch”

* …muss auch die Kultur berücksichtigen

Dazu auch der vermeintlich simple Kerngedanke von Jochen: Wir brauchen den Menschen im Mittelpunkt (nicht die Technologie), weil erst der Mensch die Transformation “macht” und erst in seiner Rolle als Kunde neue #Produkte und #Geschäftsmodelle durch die Akzeptanz und Abnahme real werden lässt. #customercentricity #kulturwandel #business #leadership #wegofive

AI, Society, Sailing, Passion & more – on camera with Sascha Adam (Part 1)

Jochen Werne is full-time Director & Authorized Officer for Bankhaus August Lenz & Co. AG of the Mediolanum Banking Group and is responsible for Business Development, Marketing, Product Management, Treasury & B2B Payment Services. In addition, he is involved in the development of non-profit organizations and a member of the Learning Systems Platform of the Federal Ministry of Education and Research.

The initiative www.wegofive.net addresses the question of how a unit of man and machine can be created in the working world of tomorrow and how algorithms can be seamlessly integrated into the organization in order to supplement the capabilities of employees.

In this first, introductory part of our interview Jochen gives us an insight into what has changed for him in the last decades – and he finds out that “Hamburg is probably the most beautiful city in Germany” 😉

As an independent interim manager, profile and team coach, Sascha Adam supports people, decision-makers and companies in actively shaping digital change.

More at www.wegofive.net/mission/about or www.sascha-adam.net.

Many thanks to the coast by east Hamburg in the Hafencity Hamburg for the permission to film here. A very recommendable location with obliging service, extraordinary menu and good drinks. Apropos, the background noises also give you the feeling of sitting directly with us 😉

German original

Jochen Werne ist hauptberuflich Director & Authorized Officer für das Bankhaus August Lenz & Co. AG der Mediolanum Banking Group und verantwortet dort die Bereiche Business Development, Marketing, Product Management, Treasury & B2B Payment Services. Darüberhinaus ist er am Aufbau gemeinnütziger Organisationen beteiligt und Mitglied der Plattform Lernende Systeme des Bundesministerium für Bildung und Forschung. Die Initiative www.wegofive.net geht der Frage nach wie in der Arbeitswelt von morgen eine Einheit aus Mensch & Maschine geschaffen werden kann und sich Algorithmen nahtlos in die Organisation integrieren, um die Fähigkeiten der Mitarbeiter zu ergänzen. In diesem ersten, einleitenden Teil unseres Interviews gibt uns Jochen einen Einblick was sich in den letzten Jahrzehnten für ihn verändert hat – und stellen fest, dass “Hamburg die wahrscheinlich schönste Stadt in Deutschland ist” 😉 Sascha Adam unterstützt als selbstständiger Interimsmanager, Profile- und Team-Coach Menschen, Entscheider und Unternehmen dabei den digitalen Wandel aktiv zu gestalten. Mehr unter www.wegofive.net/mission/about oder www.sascha-adam.net. Ganz herzlichen Dank an das coast by east Hamburg in der Hafencity Hamburg für die Genehmigung hier filmen zu dürfen. Eine sehr zu empfehlende Location mit zuvorkommender Bedienung, außergewöhnlicher Speisekarte und guten Drinks. Apropos, die Hintergrundgeräusche geben einem auch gleich das Gefühl direkt bei uns zu sitzen 😉